Domestic and International Orders
All orders within Australia are shipped via Australia Post parcel post with signature required on delivery. If you require additional cover or options please contact the me before placing your order. Local Pickup is available for certain orders, please contact me if you would like to organise this. All international orders are shipped via Australia Post International Parcel Post with Extra Cover.
I take great pride and care in the packaging and processing your order. Unless otherwise noted, all works are shipped flat in speciality materials and packs. While all care is taken to ensure your work is delivered to you just as it left, there are unfortunate occasions where work can be damaged in transit. In the unlikely event that this happens with your order, please contact me immediately through my website for further instructions.
All original artworks in stock will usually ship out the day after your order however limited edition gicylee prints are fabricated upon ordering and require time for both printing and artist signing, and this may take 5-10 days before being dispatched.
Care & Maintenance
Please be sure when handling prints, that your hands are clean, and free of excessive oils. Also make sure you do not touch the printed areas, the mount board, or the mat. Oily fingerprints can and will leave an irremovable mark. *The proper way to handle prints is by gripping opposite corners. For example, grabbing the top right corner and the bottom left. Allow the print to sag slightly in the middle, but be careful of creasing it. Because, it is almost impossible to remove dents, creases or folds from paper prints. Please keep your prints in well-ventilated areas and a reasonable distance from strong heat sources (such as heaters, fireplaces and cooking areas) to avoid damage. If you would like to clean any framed artworks, I would recommend regular dusting using a fine duster or a soft rag to carefully remove any dust from the surface of the glass. If you use real surface cleaner remember to spray the cleaner on your cleaning cloth or material, not directly onto the glass or acrylic itself.